EXCHANGES AND RETURNS
We will do our best to respond within 24hours of receiving your email.
If the sizing doesn’t work for you we can send another size or refund your purchase.
YES! WE ACCEPT EXCHANGES FOR ANOTHER SIZE, WE CAN ALSO ISSUE A CREDIT NOTE OR REFUND :)
(Please note that we are not responsible for the postage costs incurred during the exchange / returns process)
RETURNS MUST BE SENT BACK TO US WITHIN 14 DAYS UPON RECEIPT OF DELIVERY.
How to return or Refund / Exchange your purchase...
1) Before returning an item please email us firstname.lastname@example.org and we will issue you with a returns PO number.
2) Please send your return back to us within 14 days of receiving it.
3) Please include the Returns Form you received with your order. Make sure your to include the following details;
REASON FOR RETURN:
4) Pay to send your package via Express Post methods, with the following included:
a) a clean item in perfect condition with original tags attached.
b) Returns form
c) send it so that Crazy Horse head quarters receive it within 14 days of emailing you.
- Crazy Horse is not responsible for the payment of the return shipping during the exchange process.
- Until an item is received at Crazy Horse, it is your responsibility, lost packages = tears, so register your mail or trace with express post.
Items are to be returned to us within 14 days and must be in the same condition you received it, with all labels and original tags attached to the item.
We will not refund items that have clearly been damaged because of wear and tear.
If product is faulty because of manufacturing faults, we will replace it or refund the full amount of the faulty item.
Sorry no refunds or exchanges on sale items ...unless the item is faulty in which case we will replace or refund.
Please email us if you have questions before you buy!
General things & stuff no one really wants to read...
Prices of goods and services and delivery and other charges displayed on the Crazy Horse website are current at the time of display. These prices are subject to variation without notice. We will always try to be as accurate as possible with our product descriptions and pricing. However, because we like to party and have the odd late night, we are unable to warrant that product descriptions or other content of the web site is accurate, complete, reliable, current or error free.